Fundaflix Privacy Policy
Effective Date: 1 April 2025
Last Updated: 21 March 2025
- Introduction
Fundaflix (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our e-learning platform.
- Information Collection
We collect different types of data to enhance your learning experience:
- a) Personal Information (Provided by You)
We collect information you provide when you sign up, including:
- Full Name
- Mobile Number (MTN-registered for sign-up)
- Email Address (if provided).
- Paymnet Information (debit /credit card details via Mastercard, Visa, or Mobicred).
- b) Usage Data (Collected Automatically)
When you access Fundaflix, we may collect:
- Device Information (browser type, operating system, IP address)
- Log Data (pages visited, time spent on lessons, interactions with content)
- Cookies & Tracking Technologies to personalize user experience.
- Use of Information
We use collected data to:
To communicate with you and respond to your inquiries or requests.
- Process payments and manage billing
- Improve our platform through analytics and usage patterns
- Send important updates about your account and service changes
- Ensure security and prevent fraudulent activity
- Comply with legal obligations
4.Data Sharing & Third-Party Services
We do not sell or trade your personal information. However, we may share data with:
1.Payment Processors (e.g., Mastercard, Visa, Mobicred) to facilitate transactions.
2.Service Providers who assist in platform maintenance, security, and analytics.
3.Legal Authorities if required by law or to protect Fundaflix’s rights.
All third-party partners are required to comply with data protection laws.
- Data Security
We implement strict measures to safeguard your data, including:
- Encryption of payment details for secure transactions
- Access control to restrict unauthorized access
- Regular system audits to detect vulnerabilities
While we take every precaution, no system is 100% secure. Users must also take steps to protect their accounts (e.g., using strong passwords).
- Data Retention & Deletion
- We retain user data as long as your account is active.
- If you cancel, your account data is stored for 1 month, after which it is permanently deleted unless required by law.
- You can request immediate deletion by emailing support@fundalix.net.
- User Rights (POPIA Compliance)
Under South African privacy laws, you have the right to:
- Access your data – Request a copy of your stored information.
- Correct inaccuracies – Update incorrect personal details.
- Request deletion – Ask us to remove your data.
- Object to processing – Restrict how we use your data.
To exercise these rights, contact us at support@fundalfix.net.
- Children’s Privacy
Fundaflix is designed for Grade 8-12 learners. However, users under 18 should have parental consent before signing up.
We do not knowingly collect data from users under 13 years old. If a minor provides information, parents may request deletion by contacting support.
- Cookies & Tracking
Fundaflix uses cookies to:
- Improve platform performance
- Personalize content
- Analyse website traffic
You can disable cookies in your browser settings, but some features may not work properly.
- Policy Updates
We may update this Privacy Policy to reflect platform changes or legal requirements. Users will be notified via email or in-app alerts.
Continued use of Fundaflix means acceptance of the updated policy.
- Contact Information
For privacy concerns, contact us at:
📩 Email: support@fundaflix.net
